Chief Financial Officer:
We needed a business solution to access our Customer Data and our Product Data on a real time basis. Faceforward has been a remarkable and easy tool to get exactly the information we need. PFI executed their installation seamlessly through all stages - needs analysis, planning, installation, training, and early post monitoring - on time and on budget. Their communications with me during these activities was excellent.
The software flexibility to build your own dataview on the fly has been extremely useful. The ability to share dataviews so all users are using the same template is a key management control. In the future, the scaleability of the software platform to enable outside access by key outside Customers and Supply chain vendors will bring us closer to real-time accurate data shared broadly.
Controller:
From my perspective, the significance of the Faceforward software is the elimination of the need to have an internal database administrator.
Sales Administration:
Personally, I like that Faceforward can export reports into Excel very easily.
Also, PFI's technical support response time is excellent; they get the job done very quickly, with great attention to customer's specific needs. They are doing very well on the customer service front, from my point of view.
This will help; it's the truth.
Craig East
CFO
Greenhouse Gourmet Foods